If the list of suggestions doesn’t seem to satisfy your needs, select Yes, continue. Once having arrived to the Review Suggestions page, review the list and, if one seems to address the issue, select it to self-serve. Complete these fields, providing as much information as possible, and select Next. After selecting the Symptom, two fields will populate below: Issue Summary and Issue Details. Under the heading, “Create a Service Request,” select the most applicable option – note that selecting More… at the bottom of this list will provide additional options.Īfter selecting an option, provide the Feature and Symptom by utilizing the respective dropdowns. Once signed in, the admin can select Support from the left-hand navigation pane, and then Overview. To get started with opening a service request through the O365 Admin Center, an admin will first need to navigate and sign in to. The best part is that a ticket number is provided immediately after submitting the request, and the ticket is viewable from within the Admin Center right after submission. The Office 365 Admin Center allows specific admins to customize a service request to best fit their needs, and there’s even a step in which the system provides linked suggestions to helpful resources, catered to the information provided. It is such a streamlined feature that, typically, a request can be made in less than 10 minutes. Dynamics Previous Versions Dynamics Previous VersionsĪ great feature with cloud services is the ability to open a service request within the Office 365 Admin Center. Implementing Dynamics 365 Implementing Dynamics 365.
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